Future Tense

The EU’s Interrogation of Mark Zuckerberg Was a Waste of Everyone’s Time

Why did Zuckerberg even bother ?
Why did Zuckerberg even bother ?
JOHN THYS/AFP/Getty Images

Facebook CEO Mark Zuckerberg appeared before the European Union’s Conference of Presidents on Tuesday for what ended up being a fruitless hearing about the company’s many controversies over the past couple years.

Members of parliament and leaders of political groups came prepared with a bevy of tough questions that evinced an overall level of technological literacy superior to that of U.S. lawmakers, who previously interrogated Zuckerberg during a hearing in April.

Syed Kamall, chairman of the European Conservatives and Reformists Party, asked a pointed question about how people who don’t use Facebook can prevent the platform from collecting their data, referencing the debate over shadow profiles. Jan Philipp Albrecht, a member of the Greens/European Free Alliance, requested that Zuckerberg promise not to share personal user data between Facebook and its subsidiary WhatsApp. Gabriele Zimmer, a member of the European United Left/Nordic Green Left, asked Zuckerberg to explain why Facebook altered its terms of service so that 1.5 billion users would not be covered by the EU’s new General Data Protection Regulation (GDPR).

Yet, the format of the proceedings squandered this opportunity to finally pin Zuckerberg down on issues that he’d been able to evade in his U.S. hearing. Instead of giving Zuckerberg time to respond to a question right after someone had asked it, the hearing was organized so that all the members of parliament asked their questions one after another without pause. Zuckerberg then had around 20 minutes at the end to answer the dozens of questions in his closing remarks.

The format allowed Zuckerberg to talk broadly about the issues that had been raised, rather than addressing the specific nuances of each inquiry. He was largely able to ignore the more difficult questions, and instead fell back on platitudes from the numerous press releases that the company has released in the wake of the Cambridge Analytica scandal and other controversies. He even found time, on more than one occasion, to reiterate the tired tale of founding Facebook in his college dorm room.

Several parliament members seemed on the verge of revolt when Zuckerberg concluded his spiel by promising to get back to them later in writing on the umpteen questions he left unanswered. Politicians began interrupting Zuckerberg when he tried to thank them for hosting him. “I asked you six yes-or-no questions. I got not a single answer,” one exclaimed. “Of course, you asked for this format for a reason.”

Two reporters in the subsequent press conference in fact asked Antonio Tajani, the president of the European Parliament responsible for setting up the meeting, about the format and whether it was he or Zuckerberg who first suggested it. Tajani claimed that he had proposed the format to the Conference of Presidents, and that no one had requested a longer hearing time. Tajani also mentioned that Zuckerberg had a flight to catch.