Future Tense

Oh Hey, Snapchat Finally Apologized, Sort Of

Snapchat hack

Hackers downloaded the phone numbers and usernames of 4.6 million users and published them online.

Photo by Lionel Bonaventure/AFP/Getty Images

Snapchat today saw fit to deploy the word sorry for the first time since a security loophole allowed hackers to sweep up millions of its users’ usernames and phone numbers more than a week ago.

The company’s 23-year-old co-founder and CEO, Evan Spiegel, had declined to personally apologize in an interview on the Today Show last week. And two previous blog posts by the company contained no indication that it had done anything wrong by leaving its users’ personal information unprotected. But today, the company today released a very brief third blog post titled “Find Friends Improvements,” announcing an update to its app and slipping in a brief note of regret in the final sentence. It wasn’t signed by any individual—just “Team Snapchat.” Here’s the full post:


This morning we released a Snapchat update for Android and iOS that improves Find Friends functionality and allows Snapchatters to opt-out of linking their phone number with their username. This option is available in Settings > Mobile #. This update also requires new Snapchatters to verify their phone number before using the Find Friends service.

Our team continues to make improvements to the Snapchat service to prevent future attempts to abuse our API. We are sorry for any problems this issue may have caused you and we really appreciate your patience and support. 


Team Snapchat

Got that, Snapchatters? Some anonymous blogger at company HQ is sorry for “any” problems the issue “may” have caused. Now stop fretting and get back to sharing those racy photos.

Previously in Slate: