What Next

When A.I. Denies Your Health Care

A predictive algorithm tucked into Medicare Advantage plans is routinely denying coverage for patients, leaving them with little recourse.


Episode Notes

As Medicare Advantage plans have increased their reliance on software to determine what their customers require—and, therefore, receive—elderly patients are being denied coverage for care they need. What happens when an algorithm — not a doctor — decides how much care you need and it’s not enough?

Guest: Casey Ross, national technology correspondent at STAT

Host: Emily Peck

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Podcast production by Evan Campbell


About the Show

The problem with the news right now? It’s everywhere. And each day, it can feel like we’re all just mindlessly scrolling. It’s why we created What Next. This short daily show is here to help you make sense of things. When the news feels overwhelming, we’re here to help you answer: What next? Look for new episodes every weekday morning.

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  • Emily Peck is a veteran journalist who has worked as a writer and editor at national outlets like HuffPost, the Wall Street Journal, and the American Lawyer.