A Post Office Insider on What We’re Getting Wrong
A former deputy postmaster general on what the USPS can and can’t handle.
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John Nolan worked at the United States Postal Service for a total of 24 years. He retired in 2005. The last couple of months have been a frustrating time for someone with intimate knowledge of the institution. What are we getting wrong about the Postal Service?
Guest: John Nolan, former deputy postmaster general.
Podcast production by Mary Wilson, Jayson De Leon, Danielle Hewitt, and Elena Schwartz.