Facebook is continuing its apology tour for its “breach of trust” with full page ads in several U.S. and British newspapers, including the New York Times, Washington Post, Observer, and Sunday Times, among others. The message? Facebook CEO Mark Zuckerberg is sorry.
“You may have heard about a quiz app built by a university researcher that leaked Facebook data of millions of people in 2014,” noted the ads signed by Zuckerberg. “This was a breach of trust, and I’m sorry we didn’t do more at the time. We’re now taking steps to make sure this doesn’t happen again.”
The plain ad that largely consists of text on a white background and a tiny Facebook logo notes that “We have a responsibility to protect your information. If we can’t, we don’t deserve it.” Moving forward, Zuckerberg says Facebook is now “limiting the data apps get” and was also “investigating every single app that had access to large amounts of data before we fixed this.”
The scandal involving Cambridge Analytica plunged Facebook into crisis and the company lost more than $50 billion in market value since the allegations. But, as Slate’s April Glaser wrote on Friday, there are signs that the worst may be over for the firm. “While public scrutiny of the major internet companies has grown steadily over the past two years, it’s unclear whether this past week’s revelations will leave an indelible mark in anyone’s memory—or more importantly, lead to more regulations of or substantive new policies at Facebook,” wrote Glaser.
One bit of irony is that by placing the full page ad in the Observer, which is published by the Guardian, Facebook is essentially giving money to the company it had threatened to sue just as it was about to publish its story on Cambridge Analytica. Threatening to sue one of the biggest newspapers in England was “not our wisest move,” noted Campbell Brown, head of news partnerships at Facebook.